As Australia’s leading telecommunications and technology company, Telstra manages one of the country’s largest field service networks, with technicians working daily across urban, regional and remote environments. Ensuring safe, reliable access to elevated work areas is critical to maintaining network infrastructure while protecting worker safety.

To support these operational demands, Telstra partnered with Branach Manufacturing to deploy more than 1,200 All Terrain Extension ladders across its field operations over a four-year period.

Branach’s solution was selected for its combination of productivity, durability and fit-for-purpose design. The All Terrain Extension ladder provided technicians with a lightweight yet robust access system capable of handling uneven terrain and demanding field conditions, while supporting efficient day-to-day operations.

Beyond product supply, Branach delivered a comprehensive support program including national rollout coordination, product training, delivery management and ongoing fleet support. The partnership helped provide Telstra technicians with a safer and more practical access solution aligned to the requirements of large-scale telecommunications infrastructure maintenance.